Thank you for visiting and shopping at Fmed.eu. Shipping and postage are important parts of online shopping and we want all terms and conditions to be transparent.
Location of goods
The goods are located within the European Union, which means that when ordering from EU countries (Germany, France, Italy, Spain, Poland, Romania, the Netherlands, Belgium, Greece, Czech Republic, Portugal, Hungary, Sweden, Austria, Bulgaria, Denmark, Finland, Slovakia, Ireland, Croatia, Lithuania, Slovenia, Latvia, Estonia, Cyprus, Luxembourg, Malta), you will not have customs duties or other obligations.
How do we send?
We send orders every day. All orders received by 13:00 are sent out the same day.
Packages are sent by express mail.
General conditions of shipment
Fmed.eu sends to all countries in the European Union and internationally outside the EU.
The system automatically calculates postage for all countries.
Order processing and delivery times
All orders received by 13:00 (GMT+2) are usually processed and dispatched the same working day. Orders are not processed on weekends or public holidays.
In cases of a large number of orders, there may also be a shipping delay of up to several days. In such a case, we will notify you of the delay by email or phone.
If you have ordered a product that is out of stock (visible before the order is completed), the entire package will be held until the product is back in stock. If you wish to have a split shipment, please inform us by email.
Order tracking
Each shipment also has its own tracking number, which you will receive in an email with your order confirmation. The tracking number is also always available in your user pages under the order item -> show. You must be registered to access the user pages.
All shipments are sent by registered mail, which means that you must be present to pick them up.
Shipping costs are charged according to the price list of the delivery service. The price of postage is calculated in the checkout process when choosing the address and country for delivery.
The online shop automatically calculates the shipping costs based on the weight of the selected items in your basket. The shipping cost is visible in the shopping cart and in the checkout before you confirm your order.
